[{"en":{"title":"What does this app do, and how does it work?","content":"<p style="text-align: left"><span style="font-size: 16px;">Our app lets you easily take control of your privacy policy and consent effort. It will help you have a GDPR or CCPA compliant store with little to no hassle.<\/span><\/p>\n                    <p style="text-align: left"><span style="font-size: 16px;"><strong>IMPORTANT:<\/strong> Make sure that you do not have other similar app(s) or a cookie bar active at the same time.<\/span><\/p>"}},{"en":{"title":"What is GDPR? What is CCPA-CPRA?","content":"<p><span style="font-size: 16px;"><strong  style="font-size: 16px;">GDPR (General Data Protection Regulation)<\/strong><\/span><\/p>\n\n<p><span style="font-size: 18px;"><br>\n<\/span><\/p>\n\n<p><span style="color: rgb(51, 62, 74); font-size: 16px;">The GDPR EU legal framework took full effect on May 25, 2018.<\/span><\/p>\n\n<p><span style="font-size: 18px;"><br>\n<\/span><\/p>\n\n<p><span style="color: rgb(51, 62, 74); font-size: 16px;">Its purpose is to unify the current data protection laws throughout the countries in the European Union and give more power to EU\/EEA citizens to protect their personal information. With the hefty penalties from the European Commission, our GDPR module is how you can stay compliant with the latest regulations. Variations of the law name across other countries & languages: GDPR, DSGVO, RGPD.<\/span><\/p>\n\n<p><span style="font-size: 18px;"><br>\n<\/span><\/p>\n\n<p><span style="font-size: 18px;"><strong style="font-size: 16px;">CCPA (California Consumer Privacy Act) and CPRA (California Privacy Rights Act)<\/strong><\/span><\/p>\n\n<p><span style="font-size: 16px;"><br>\n<\/span><\/p>\n\n<p><span style="font-size: 16px;"><span style="color: rgb(51, 62, 74);">The CCPA law took full effect on January 1, 2020 and in addition to it, the CPRA was also enforced at the beginning of 2023. <\/span><span style="color: rgb(51, 62, 74);">Although it has many of the same characteristics as the GDPR law, CCPA-CPRA is intended to enhance privacy rights and consumer protection for residents of California, United States. To learn more, check the questions <\/span><strong>"What are the similarities and the differences between GDPR and CCPA-CPRA?"<\/strong><span style="color: rgb(51, 62, 74);"> and <\/span><strong>"What are the transparency requirements for GDPR, CCPA-CPRA, VCDPA, LGPD, PIPEDA & APPI?"<\/strong><span style="color: rgb(51, 62, 74);"> in our help center.<\/span><\/span><\/p>\n\n<p><span style="font-size: 18px;"><br>\n<\/span><\/p>\n\n<p><span style="font-size: 16px;"><strong>***<\/strong><span style="color: rgb(51, 62, 74);"> Keep in mind that our application does not provide full GDPR\/CCPA compliance. You should also manually update your privacy policy and terms & conditions texts to be compliant with all requirements.<\/span><\/span><\/p>\n"}},{"en":{"title":"What does the Cookie Scanner do?","content":"<p style="text-align: left"><span style="font-size: 16px;">It will show you all the cookies present on your store when a customer visits for the first time. It also shows a Last scan date underneath the field.<\/span><\/p>\n"}},{"en":{"title":"Can I have an \"X\" icon on the Cookie bar and how to configure it?","content":"<p style="text-align: left"><span style="font-size: 16px;">This is possible. You only need to select "Yes" in the \u201cShow Close Icon" option shown below:<\/span><\/p>\n<p style="text-align: left"><span style="font-size: 18px;"><br>\n<\/span><\/p>\n<div class="se-component se-image-container __se__float-left" contenteditable="false">  \n  <figure style="margin: auto;">\n        <img src="https:\/\/attechteam.com\/faqs\/images\/75d4e2a5fe3b77bcdd5996e454a21d6f.png" alt="Help Center question" data-rotate="" data-proportion="true" data-rotatex="" data-rotatey="" data-size="478px,219px" data-align="left" data-index="4" data-file-name="75d4e2a5fe3b77bcdd5996e454a21d6f.png" data-file-size="109622" data-origin="," style="width: 478px; height: 219px;">\n  <\/figure>\n<\/div>\n<p style="text-align: left"><span style="font-size: 18px;"><br>\n<\/span><\/p>\n<p style="text-align: left"><span style="font-size: 16px;">Once this is done, you will have an <strong>\u201cX\u201d<\/strong> icon on the Cookie bar as well. This option can be accessed through the Design tab.<\/span><\/p>\n\n<p style="text-align: left"><span style="font-size: 16px;">The behavior of the \u201cX\u201d icon can be set from the <strong>Cookie Bar<\/strong> tab > <strong>Cookie Bar Behavior<\/strong> section > <strong>\u201cAction When the "Close\/X Icon" is Clicked on the Cookie bar\u201d<\/strong><\/span><\/p>\n<p style="text-align: left"><span style="font-size: 18px;"><br>\n<\/span><\/p>\n<div class="se-component se-image-container __se__float-left" contenteditable="false">\n  <figure style="margin: auto;">\n    <img src="https:\/\/attechteam.com\/faqs\/images\/02df058701508f5934793bad853c572f.png" alt="Help Center question" data-rotate="" data-proportion="true" data-rotatex="" data-rotatey="" data-size="483px,424px" data-align="left" data-index="6" data-file-name="02df058701508f5934793bad853c572f.png" data-file-size="83981" data-origin="," style="width: 483px; height: 424px;">\n  <\/figure>\n<\/div>\n\n<p style="text-align: left"><span style="font-size: 18px;"><strong>\u200b<br>\n<\/strong><\/span><\/p>\n"}},{"en":{"title":"How can I Show\/Hide the Reject button on the Cookie bar?","content":"<p style="text-align: left"><span style="font-size: 18px;"><strong><\/strong><\/span><\/p>\n\n<p style="text-align: left"><span style="font-size: 16px;">The option to Show the Reject button in the Cookie bar can now be found under the Design tab right under the \u201cFont Size\u201d option as shown here:<\/span><br>\n<\/p>\n<br>\n<div class="se-component se-image-container __se__float-left" contenteditable="false" style="width: 50%;">\n  <figure style="margin: auto; width: 100%;">\n    <img src="https:\/\/attechteam.com\/faqs\/images\/1d7ff8d0f9e96639545f6b91a9bd2575.png" alt="Help Center question" data-rotate="" data-proportion="true" data-rotatex="" data-rotatey="" data-size="50%," data-align="left" data-index="8" data-file-name="1d7ff8d0f9e96639545f6b91a9bd2575.png" data-file-size="101961" data-origin="," style="width: 100%;" data-percentage="50,">\n  <\/figure>\n<\/div>\n<br>\n\n<p style="text-align: left"><span style="font-size: 16px;">In addition, you can also check FAQ <u>Can I have an \u201cX\u201d icon on the Cookie bar?<\/u><\/span><br>\n<\/p>\n\n<p>\u200b<\/p>\n<p><\/p>\n"}},{"en":{"title":"How can I have an Accept All button added to the Cookie bar?","content":"<p style="text-align: left"><span style="font-size: 16px;">If you want the <strong>Accept <\/strong>button in the <strong>Cookie bar<\/strong> to act like an <strong>Accept ALL<\/strong> button, you will have the option to do that as well. You will simply need to rename the button from <strong>Accept > Accept ALL<\/strong> and then in the <strong>Cookie Bar Behavior<\/strong> section set the option for the <strong>\u201cRegard the Initial State Of The Cookie Consent Bar for the 'Accept' button\u201d<\/strong> to <strong>\u201cNO\u201d<\/strong>, so it could work as the one in the Preferences popup.<\/span><br>\n<\/p>\n\n<p><br>\n<\/p>\n\n<div class="se-component se-image-container __se__float-left" contenteditable="false" style="width: 50%;">  \n  <figure style="margin: auto; width: 100%;">\n        <img src="https:\/\/attechteam.com\/faqs\/images\/d1638981f2e8df2d0d986d2d046a130c.png" alt="Help Center question" data-rotate="" data-proportion="true" data-rotatex="" data-rotatey="" data-size="50%," data-align="left" data-percentage="50," data-index="10" data-file-name="d1638981f2e8df2d0d986d2d046a130c.png" data-file-size="89208" data-origin="," style="width: 100%;">\n  <\/figure>\n<\/div>\n\n<p><br>\n<\/p>\n\n<p style="text-align: left"><span style="font-size: 16px;">If you want the Accept button to work as it is, you simply need to make sure that this setting is set to <strong>Yes<\/strong>.<\/span><\/p>\n"}},{"en":{"title":"How to test\/adjust the design settings for the Cookie bar in Admin mode?","content":"<p style=""><span style="font-size: 16px;">In order to see the Cookie bar on the storefront for testing and design-changing purposes, you can use the Admin Mode located in the Global Settings tab. Then, select <strong>Yes <\/strong>to use <strong>Sandbox Mode<\/strong>. Next, enter your <strong>IP Address<\/strong> to be able to access <strong>Sandbox Mode<\/strong>.<\/span><\/p>\n\n<p style=""><span style="font-size: 18px;"><br>\n<\/span><\/p>\n<div class="se-component se-image-container __se__float-none" contenteditable="false">            \n  <figure style="margin: 0px;">\n                            <img src="https:\/\/attechteam.com\/faqs\/images\/80f70b93a355537f53736d3d2f5b5f6f.png" alt="Help Center question" data-rotate="" data-proportion="true" data-rotatex="" data-rotatey="" data-size="443px,203px" data-align="none" data-index="12" data-file-name="80f70b93a355537f53736d3d2f5b5f6f.png" data-file-size="94053" data-origin="," style="width: 443px; height: 203px;">\n  <\/figure>\n<\/div>\n<br\/>\n<p style=""><span style="font-size: 16px;">There is another way, during the process where you design <strong>Cookie Consent<\/strong>. You can use <strong>Preview on storefront<\/strong> to view in <strong>Admin Mode<\/strong>.<\/span><\/p>\n<br\/>\n<div class="se-component se-image-container __se__float-none" contenteditable="false">\n  <figure style="margin: 0px;">\n    <img src="https:\/\/attechteam.com\/faqs\/images\/9fd2b5e9c6b41546d2a036ed680778f3.png" alt="Help Center question" data-rotate="" data-proportion="true" data-rotatex="" data-rotatey="" data-size="448px,205px" data-align="none" data-index="13" data-file-name="9fd2b5e9c6b41546d2a036ed680778f3.png" data-file-size="94982" data-origin="," style="width: 448px; height: 205px;">\n  <\/figure>\n<\/div>"}},{"en":{"title":"How to change the color of the checkboxes and ticks in the Preferences popup?","content":"<div class="se-component se-image-container __se__float-none" contenteditable="false"><\/div>\n<p style="text-align: left"><span style="font-size: 16px;">You will need to navigate to the Design tab in the admin of the app and locate the color-changing buttons for the <strong>Checkbox Color<\/strong> and the <strong>Checkbox Tick Color<\/strong>.<\/span><\/p>\n\n<p><br>\n<\/p>\n\n<div class="se-component se-image-container __se__float-none" contenteditable="false" style="width: 50%;">    \n  <figure style="margin: 0px; width: 100%;">\n            <img src="https:\/\/attechteam.com\/faqs\/images\/afdd091af2c3e5605ad0194f72ffb78a.png" alt="Help Center question" data-rotate="" data-proportion="true" data-rotatex="" data-rotatey="" data-size="50%," data-align="none" data-index="16" data-file-name="afdd091af2c3e5605ad0194f72ffb78a.png" data-file-size="82445" data-origin="," data-percentage="50," style="width: 100%;">\n  <\/figure>\n<\/div>\n\n<p style="text-align: left"><span style="font-size: 18px;">\u200b<br>\n<\/span><\/p>\n\n<p style="text-align: left"><span style="font-size: 16px;">Once you save the settings here, you can go on the storefront and check the Preferences popup in order to see the changes.<\/span><\/p>\n\n<p><br>\n<\/p>\n\n<div class="se-component se-image-container __se__float-none" contenteditable="false" style="width: 50%;">    \n  <figure style="margin: 0px; width: 100%;">\n            <img src="https:\/\/attechteam.com\/faqs\/images\/6b45e1110e54bf4b6b82b723be4fddeb.png" alt="Help Center question" data-rotate="" data-proportion="true" data-rotatex="" data-rotatey="" data-size="50%," data-align="none" data-percentage="50," data-index="17" data-file-name="6b45e1110e54bf4b6b82b723be4fddeb.png" data-file-size="237215" data-origin="," style="width: 100%;">\n  <\/figure>\n<\/div>\n\n<p><br>\n<\/p>\n\n<p style="text-align: left"><span style="font-size: 16px;">If you don't see the changes right away, clear your browser cache and refresh the page, so you could trigger the Cookie bar and click on the Preferences button.<\/span><\/p>\n"}},{"en":{"title":"How are the customer preferences reset automatically?","content":"<p><span style="font-size: 16px;">Our app sets a cookie immediately after the customer presses one of the Accept buttons from the Preferences popup or the Consent Bar. This cookie's expiration date is set to 12 months, meaning that unless a customer browses from another browser or clear his cookies manually, the bar will not be shown after the acceptance within this period of time. The cookie will be deleted automatically after 12 months, meaning that the Consent Bar will show again and the customer will be able to configure his preferences.\n<br><br>\nIf you want to set up a button, which upon clicking will trigger the Preferences popup, in order to allow the customer\/website visitor the ability to reconfigure their cookie preferences before the cookie has expired.\n<br><br>\nOur app also has the feature to reset the consent to all of the customers of your store. In order to do this, navigate to <strong>Global Settings<\/strong> > <strong>Reset Customer Consent<\/strong>.<\/span><br>\n<\/p>\n"}},{"en":{"title":"What exact cookies is our app setting on your store?","content":"<p style="text-align: left"><span style="font-size: 16px;">Our app is setting <strong>two<\/strong> cookies on your store, in order for the app to function properly.<\/span><\/p>\n\n<p style="text-align: left"><span style="font-size: 16px;">Here is a brief explanation for these cookies:<\/span><\/p>\n<br\/>\n<h4 style="text-align: left"><span style="font-size: 16px;">Cookie name: core_cookieconsent_status<\/span><\/h4>\n\n<p style="text-align: left"><span style="font-size: 16px;">This cookie will be set as soon as one of the <strong>Accept<\/strong> buttons or the <strong>Close<\/strong> button is pressed. It holds information about which exact button is pressed. Here is a list of all of the available options for the cookie's contents:<\/span><\/p>\n<br\/>\n<ul>\n  <li style="font-size: 16px;"><strong>- deny<\/strong> - When the 'Close' button is pressed<\/li>\n  <li style="font-size: 16px;"><strong>- allow<\/strong> - When the 'Accept' button from the Cookie Bar is pressed<\/li>\n  <li style="font-size: 16px;"><strong>- accept_selected<\/strong> - When the 'Accept Selected' button is pressed ( from the Preferences popup )<\/li>\n  <li style="font-size: 16px;"><strong>- accept_all<\/strong> - When the 'Accept all' button is pressed ( from the Preferences popup )<\/li>\n<\/ul>\n<br\/>\n<h4 style="text-align: left"><span style="font-size: 16px;">Cookie name: core_cookieconsent_preferences_disabled<\/span><\/h4>\n\n<p style="text-align: left"><span style="font-size: 16px;">This cookie will be set based on the selected option from the app setting <strong>Initial state of the cookie consent bar<\/strong>. It holds information about the cookie groups, which are <strong>currently<\/strong> blocked. The blocking can be either based on the initial state or when the customer manually opts out of a certain cookie group. Here is an example:<br>\nIf you have checked the options <strong>Block marketing cookies until visitor opts-in<\/strong> and <strong>Block analytics cookies until visitor opts-in<\/strong> this would mean that the Analytics and Marketing cookie group will be blocked initially. The information, which this cookie will contain will be: <strong>block_analytics_cookies%20block_marketing_cookies<\/strong><br>\n<br>\nThe information, which this cookie contains, will be changed every time when the customer changes his preferences. Based on this cookie, the blocking of the cookies is maintained.<\/span><\/p>\n"}},{"en":{"title":"How to add my store\u2019s Privacy Policy link to the Cookie bar?","content":"<p style="text-align: left"><span style="font-size: 16px;">You can link the <strong>Privacy Policy<\/strong> page of your store to the Cookie bar directly from the <strong>Cookie Bar<\/strong> tab > <strong>Cookie Bar Content<\/strong> section > <strong>Privacy Policy Link<\/strong>.<\/span><\/p>\n\n<p style="text-align: left"><span style="font-size: 16px;">Check the below screenshot guide for reference:<\/span><\/p>\n<br\/>\n<div class="se-component se-image-container __se__float-left" contenteditable="false" style="width: 50%;">\n  <figure style="margin: auto; width: 100%;">\n    <img src="https:\/\/attechteam.com\/faqs\/images\/0c7b488ba9f9f30c571e899c94de5d16.png" alt="Help Center question" data-rotate="" data-proportion="true" data-rotatex="" data-rotatey="" data-size="50%," data-align="left" data-percentage="50," data-index="43" data-file-name="0c7b488ba9f9f30c571e899c94de5d16.png" data-file-size="68073" data-origin="," style="width: 100%;">\n  <\/figure>\n<\/div>\n\n<p style="text-align: left"><span style="font-size: 18px;">\u200b<br>\n<\/span><\/p>\n<p style="text-align: left"><\/p>\n"}},{"en":{"title":"How does the Cookie Management work and what does each field do?","content":"<p style="text-align: left"><span style="font-size: 16px;">This feature is located in the <strong>Cookies Management<\/strong> tab under the <strong>Cookies Categories <\/strong>section. Here is how it looks like: <br>\nAs you can see you have 3 options:<br>\n<br>\n<strong style="font-size: 16px;">Display Cookie information<\/strong><\/span><\/p>\n<br\/>\n<div class="se-component se-image-container __se__float-left" contenteditable="false" style="width: 50%;">\n  <figure style="margin: auto; width: 100%;">\n    <img src="https:\/\/attechteam.com\/faqs\/images\/81b4548d44a95c19e2a6146f87bb61e2.png" alt="Help Center question" data-rotate="" data-proportion="true" data-rotatex="" data-rotatey="" data-size="50%," data-align="left" data-percentage="50," data-index="50" data-file-name="81b4548d44a95c19e2a6146f87bb61e2.png" data-file-size="77315" data-origin="," style="width: 100%;">\n  <\/figure>\n<\/div>\n\n<p style="text-align: left"><span style="font-size: 18px;">\u200b<br>\n<\/span><\/p>\n\n<p style="text-align: left"><span style="font-size: 16px;">- If enabled, this option will allow your visitors to see the detailed cookie information for each cookie on the Preferences popup. Here is how it will look like:<br>\n<\/span><\/p>\n<br\/>\n<div class="se-component se-image-container __se__float-left" contenteditable="false" style="width: 50%;">\n  <figure style="margin: auto; width: 100%;">\n    <img src="https:\/\/attechteam.com\/faqs\/images\/27c1254b0b8a62fdb67fe3b6b632a421.png" alt="Help Center question" data-rotate="" data-proportion="true" data-rotatex="" data-rotatey="" data-size="50%," data-align="left" data-percentage="50," data-index="51" data-file-name="27c1254b0b8a62fdb67fe3b6b632a421.png" data-file-size="219573" data-origin="," style="width: 100%;">\n  <\/figure>\n<\/div>\n\n<p style="text-align: left"><span style="font-size: 18px;"><br>\n<\/span><\/p>\n\n<p style="text-align: left"><span style="font-size: 16px;">- Alternatively, if you select to disable this option and set it to <strong>No<\/strong>, this information won't show to your website visitors.<\/span><\/p>\n\n<p style="text-align: left"><span style="font-size: 16px;">- Next, you have the <strong>Add cookie<\/strong> option. Here you will be able to add custom cookies, add the respective description for them, and assign them to one of the listed categories. Once added here you will be able to see them in the above lists. Here is an example of adding a test_cookie and how it shows in the Marketing and Retargeting list of cookies:<\/span><\/p>\n\n<p style="text-align: left"><span style="font-size: 16px;"><br>\n<\/span><\/p>\n\n<div class="se-component se-image-container __se__float-left" contenteditable="false" style="width: 50%;">\n  <figure style="margin: auto; width: 100%;">\n    <img src="https:\/\/attechteam.com\/faqs\/images\/073cb729a68175add9c03e70cb5c55a1.png" alt="Help Center question" data-rotate="" data-proportion="true" data-rotatex="" data-rotatey="" data-size="50%," data-align="left" data-percentage="50," data-index="52" data-file-name="073cb729a68175add9c03e70cb5c55a1.png" data-file-size="77982" data-origin="," style="width: 100%;">\n  <\/figure>\n<\/div> <br\/>\n\n<div class="se-component se-image-container __se__float-left" contenteditable="false" style="width: 50%;">\n  <figure style="margin: auto; width: 100%;">\n    <img src="https:\/\/attechteam.com\/faqs\/images\/ef758311f3b2def03930a6f19accd87a.png" alt="Help Center question" data-rotate="" data-proportion="true" data-rotatex="" data-rotatey="" data-size="50%," data-align="left" data-percentage="50," data-index="53" data-file-name="ef758311f3b2def03930a6f19accd87a.png" data-file-size="124653" data-origin="," style="width: 100%;">\n  <\/figure>\n<\/div>\n\n<p style="text-align: left"><span style="font-size: 18px;">\u200b<br>\n\u200b<br>\n<\/span><\/p>\n\n<p style="text-align: left"><span style="font-size: 18px;">And last but not least we have the <strong>Select a cookie<\/strong> to modify field. From here you can select an existing cookie and edit its description and\/or category. if you want to modify the cookie itself like it's name, we would advise you to select the respective cookie, delete it and then try adding it again by following the example from the previous point. <\/span><\/p>\n"}},{"en":{"title":"I clicked on the \"Accept\" button but I still see the Cookie bar. Why?","content":"<p><span style="color: rgb(51, 62, 74);font-size: 18px">This can only happen if you have more than one Cookie bar active on your store. Make sure that you disable\/uninstall all other cookie apps that you currently have on your store.<\/span><\/p>\n"}},{"en":{"title":"How can I set the Cookie bar to block marketing, analytics or functionality cookies by default?","content":"<p style="text-align: left"><span style="font-size: 16px;">If you want to set the Cookie bar to block marketing cookies, analytics cookies or functionality cookies, you will need to navigate to the <strong>Cookie Bar<\/strong> tab <strong>Cookie Bar Behavior > Initial State Of The Cookie Consent Bar<\/strong> section. From there you will be able to select the following options: <\/span><\/p>\n<br\/>\n<ul>\n  <li style="font-size: 16px;">- Keep all store cookies until visitor opts-out<\/li>\n  <li style="font-size: 16px;">- Block marketing cookies until visitor opts-in<\/li>\n  <li style="font-size: 16px;">- Block analytics cookies until visitor opts-in<\/li>\n  <li style="font-size: 16px;">- Block functionality cookies until visitor opts-in<\/li>\n<\/ul>\n<br\/>\n<p style="text-align: left"><span style="font-size: 16px;"><strong>What is the benefit of this?<\/strong> For some European countries (i.e. Germany) the law states that the marketing and analytics cookies should be blocked until there is consent by the visitor. In these specific cases, you will have the ability to choose from the above-listed options.<\/span><\/p>\n"}},{"en":{"title":"A customer requested his\/her personal data to be removed. How should I handle that?","content":"<p><span style="color: rgb(51, 62, 74);font-size: 18px">When a customer requests this, you can erase the personal data from the Customers page. You have to locate the customer and then navigate to <strong>Customers > Delete<\/strong>.<\/span><\/p>\n<br\/>\n<div class="se-component se-image-container __se__float-none" contenteditable="false" style="width: 50%;">\n  <figure style="margin: 0px; width: 100%;">\n    <img src="https:\/\/attechteam.com\/faqs\/images\/615e9918e52b13db020bf437f6e8d07f.png" alt="" data-rotate="" data-proportion="true" data-rotatex="" data-rotatey="" data-size="50%," data-align="none" data-percentage="50," data-index="0" data-file-name="615e9918e52b13db020bf437f6e8d07f.png" data-file-size="111437" data-origin="," style="width: 100%;">\n  <\/figure>\n<\/div>\n\n<p><span style="color: rgb(51, 62, 74);font-size: 18px">\u200b<br>\n<\/span><\/p>\n"}},{"en":{"title":"I noticed that the Cookie bar appeared at the bottom of the store. Can I change that?","content":"<p style="text-align: left"><span style="font-size: 16px;">By default, the Cookie bar is displayed at the bottom part of the screen. If you wish to change that, you have to navigate to <strong>Design > Display Type<\/strong><\/span><\/p>\n<br\/>\n<div class="se-component se-image-container __se__float-left" contenteditable="false" style="width: 75%;">\n  <figure style="margin: auto; width: 100%;">\n    <img src="https:\/\/attechteam.com\/faqs\/images\/25cc84692f79522d7ae762268f1b3381.png" alt="Help Center question" data-rotate="" data-proportion="true" data-rotatex="" data-rotatey="" data-size="75%," data-align="left" data-percentage="75," data-index="55" data-file-name="25cc84692f79522d7ae762268f1b3381.png" data-file-size="83850" data-origin="," style="width: 100%;">\n  <\/figure>\n<\/div>\n\n<p style="text-align: left"><span style="font-size: 18px;">.<\/span><\/p>\n\n<p><span style="font-size: 18px;">\u200b<\/span><\/p>\n"}}]